Office Policies

Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday 8 a.m. – 5 p.m.

Tuesday 7 a.m. - 5 p.m.

Wednesday 8 a.m. - 5 p.m.

Thursday 8 a.m. - 5 p.m.

Friday 7 a.m. - 5 p.m.

Saturday 8 a.m. - 12 p.m. (Selected Saturdays)

Appointment Policy

During active orthodontic treatment, your appointments will be scheduled every 4-6 weeks. Some of these appointments will conflict with work or school schedules. Longer appointments, which are few in number are generally scheduled in the morning. Shorter appointments are scheduled either in the remaining morning or afternoon times. We will be happy to give you a "Please Excuse" note to give to your school.

Your time is valuable to us. We have dedicated considerable time and effort to designing our scheduling system. We want to be able to see you on time, and have adequate time during each appointment to do the necessary procedures. This will also ensure that we will have enough time to answer questions and update your treatment progress.

When you arrive at our office please check in at the front desk so we will know you have arrived. If your name is not called within 15 minutes of your appointment time, please tell one of our receptionists.

Because the schedule is carefully planned, your late arrival can pose problems. In fairness to our other patients, we may not be able to see you and may need to reschedule your appointment. We recognize that unforeseen circumstances can arise which will require you to cancel or miss an appointment. We will do our best to reschedule your appointment as soon as possible. To avoid delays in treatments, it may become necessary to reschedule an after school appointment for a time during school hours. Missed appointments or numerous appointment changes will inevitably result in an extension of your treatment time.

Orthodontic Appointments

We typically schedule orthodontic appointments every 4-6 weeks during active orthodontic treatment. Occasionally, these visits may coincide with school and/or work hours. Generally, longer appointments are scheduled in the morning. We usually schedule shorter visits later in the morning or during the afternoon. We will be happy to give you an excuse for school if needed.

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